Vibrant ICT-BPO Sectors for Inclusive Economic Development in the Western Balkans

June 17, 2022

#Albania #Bosnia & Herzegovina #Kosovo #Montenegro #North Macedonia #Serbia

Vibrant ICT-BPO Sectors for Inclusive Economic Development in the Western Balkans

Status: Inception Phase

The information and communications technology (ICT) and business process outsourcing (hiring external associates in business processes – BPO) sectors play a key role in the rapid transformation of markets in the Western Balkan countries. The COVID-19 crisis further accelerated the already rapid digital transformation. This, coupled with physical distancing, made offsite delivery of services and outsourcing more important than ever before. To leverage this digital momentum, RECONOMY designed and started the implementation of an intervention in the Western Balkans to promote and strengthen the “regional value addition” of the ICT-BPO sectors.

Download Files

Intervention-based case study - Vibrant ICT-BPO Sectors

BACK TO POST

SHARE ON

Comments (0)

Join the conversation

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Duration	Description
_wpfuuid	11 years	This cookie is used by the WPForms WordPress plugin. The cookie is used to allows the paid version of the plugin to connect entries by the same user and is used for some additional features like the Form Abandonment addon.
comment_author_{HASH}	347 days	Used to tracked comment author name, if “Save my name, email, and website in this browser for the next time I comment.” is checked
comment_author_email_{HASH}	347 days	Used to tracked comment author email, if “Save my name, email, and website in this browser for the next time I comment.” is checked
comment_author_url_{HASH}	347 days	Used to track comment author url, if “Save my name, email, and website in this browser for the next time I comment.” checkbox is checked
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
CookieLawInfoConsent	1 year	Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
savedposts	6 months	This cookies enables the functionality to save posts for later read in the section "My Posts"
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
wordpres_test_cookie	Session	Test if cookie can be set. WordPress also sets wordpress_test_cookie cookie to check if the cookies are enabled on the browser to provide appropriate user experience to the users. This cookie is used on the front-end, even if you are not logged in.
wp-postpass_{hash}	10 days	Used to maintain session if a post is password protected
wp-settings-{user_id}	1 year	Customization cookie. Used to persist a user’s wp-admin configuration. The ID is the user’s ID. This is used to customize the view of admin interface, and possibly also the main site interface.
wp-settings-time-{user}	1 year	Time at which wp-settings-{user} was set

Functional

Functional cookies help to perform certain functionalities like saving posts, sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Cookie	Duration	Description
sp_landing	1 day	The sp_landing is set by Spotify to implement audio content from Spotify on the website and also registers information on user interaction related to the audio content.
sp_t	1 year	The sp_t cookie is set by Spotify to implement audio content from Spotify on the website and also registers information on user interaction related to the audio content.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Cookie	Duration	Description
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_ga_8RCF65Z4J5	2 years	This cookie is installed by Google Analytics.
CONSENT	2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Cookie	Duration	Description
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt.innertube::nextId	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requests	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.

New Horizons for the Western Balkans: Trans Dinarica Cycle R...

Request for Proposals: Mid-Term Evaluation of Main Phase REC...

Request for Proposals: Support in Developing the Marketing a...

Vibrant ICT-BPO Sectors for Inclusive Economic Development in the Western Balkans

Download Files

Energy-Efficient Construction and Renovation

Empowering the Disadvantaged through Green and Digital

Energy-Efficient Construction and Renovation

Empowering the Disadvantaged through Green and Digital

New Horizons for the Western Balkans: Trans Dinarica Cycle R...

Request for Proposals: Mid-Term Evaluation of Main Phase REC...

Request for Proposals: Support in Developing the Marketing a...

Vibrant ICT-BPO Sectors for Inclusive Economic Development in the Western Balkans

Download Files

Related Content

Energy-Efficient Construction and Renovation

Empowering the Disadvantaged through Green and Digital

Related Content

Energy-Efficient Construction and Renovation

Empowering the Disadvantaged through Green and Digital